FAQs

1. What skin types is Radiance MD’s foundation suitable for?

Our foundation formulas are designed to be versatile and suitable for normal, combination, oily, and dry skin types. For very dry or mature skin, we recommend applying a hydrating primer or moisturizing serum beforehand to ensure smooth application and prevent patchiness.

2. Does Radiance MD use cruelty-free or vegan ingredients?

Yes. Radiance MD is committed to ethical beauty. Our formulas are cruelty-free (never tested on animals). Some of our products are also vegan, meaning they contain no animal-derived ingredients. Please check the individual product label for Vegan certification.

3. How should I choose the right shade for my skin?

  • Use our online shade finder tool or consult the swatch charts on our website.
  • Test the foundation along your jawline in natural daylight.
  • If the color seems to “disappear” into your skin (blends seamlessly), it's a good match.
  • For lip gloss, choose a slightly lighter or complementary tone to your natural lip shade to enhance radiance.

4. How long does Radiance MD makeup last on skin, and how do I ensure it stays put?

Our long-wear formulas are designed to last during daily wear (typically 6–8 hours). To maximize wear time:

  • Start with a clean, well-moisturized base
  • Use primer under foundation
  • Layer thinly rather than applying one thick coat
  • Set with a translucent powder or setting spray
  • Blot gently between applications if your skin gets oily

5. What is Radiance MD’s return or exchange policy?

We want you to love your products. If you're not satisfied, you may return unopened items within 30 days of purchase for a refund or exchange, subject to our terms & conditions. Opened or used cosmetic items may only be exchanged if there is a manufacturing defect. Please contact customer service with your order number and reason for the return.